Lois has been with RWBH from its beginning in 1989 and is the Office Manager. In addition, she provides legal assistance to David Wright, John Brewin and Adrienne Liang. Prior to joining the firm she was a legal assistant for another Toronto labour law firm. Before working in the legal field she was an Executive Assistant with a healthcare products company, and prior to that, Lois worked for the Director of Education at a major hospital in Toronto.